Frequently Asked Questions

Registration is handled through Stripe checkout. You'll enter the registration password, then complete a one-time payment of $89. After payment, you'll receive a welcome email with your temporary password.

The registration password is shared directly with invited members. If you don't have it, reach out via the contact form on the main site.

Stripe processes your payment and our system automatically creates your account. You'll receive an email with a temporary password. Use it to log in, and you'll be prompted to set a new password on your first visit.

Go to /lab/login and enter your email address and password. After your first login, you'll be asked to set a new password to replace the temporary one.

Check your spam/junk folder — the email comes from mayur@snookerdelight.com. If it's not there, use the forgot password flow to generate a new one.

No. Break Lab is a one-time payment of $89 for lifetime access. There are no recurring charges.

Payment is processed through Stripe. You can use any major credit or debit card (Visa, Mastercard, Amex).

If Stripe can't process your card, you'll see an error on the checkout page. Try a different card or check with your bank. Your account won't be created until payment succeeds.

Reach out via the support page or contact form and we'll sort it out on a case-by-case basis.

Go to /lab/forgot, enter your email, and you'll receive a reset link. The link is valid for a limited time — use it promptly.

After too many failed login attempts, your account is temporarily locked for security. Wait 15 minutes and try again, or use the forgot password flow to reset your credentials.

Your password must be 8–128 characters and include at least one uppercase letter, one lowercase letter, one digit, and one special character.

No. Sessions expire after a period of inactivity for security. Just log in again with your email and password. Your access is permanent.

Yes. Log in from any device with a web browser. Each device maintains its own session.

Try logging out and back in. If the issue persists, reach out via the support page and include any error messages you're seeing.